The RSA Global intranet had evolved in a piecemeal fashion over many years and as a result had an extremely complex navigation structure with a wide variety of mismatching templates.
The RSA Global intranet is a critical internal communication tool not only for the London Global office but dozens of international offices.
Wire frames of proposed templates
Faceted search solution
Actions I took
Conducted an audit of intranet.
Interviewed members of the communications team to understand their goals.
Distilled dozens of existing templates to just six.
Developed a new site architecture.
Reviewed implementation of Google mini search and made recommendations of how a faceted search solution could be implemented.
Created annotated wire frames.
The RSA Global communications team were delighted with the proposed solution. It was both comprehensive and pragmatic. Crucially, the proposed changes were within the skill range of communications team.