Projects


Design of claims service and user centred design training


Research and design of licensing service and testing service concepts with users


Service design coaching for financial difficulty innovation lab


Research of technical education provision in England & Wales


Design of onboarding service for staff at HMRC digital


Design sprints, research and new product design


Wardely map training and stratgey review of DVLA services


Research of Boarder Force services and programme planning


Research and design of new mass market product


Research and evaluation of Universal Credit pilot


Design of responsive templates and coaching in user centred design


Design of new login and payment service for business customers


Design of responsive website for Adidas promotion


Research of needs of small to medium size merchents on eBay


Design of Bedhead hair care website and competitor research


Research needs of military service personal for financial education and support


Research Business school student needs and shape marketing stratgey


Design of corporate intranet and information architecture review


Product strategy and programme management